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Terms Of Use

GENERAL CONDITIONS

The website www.e-silvercorner.gr is the company's Online Store under the name "ATHANASIOS CHANIOTAKIS L.T.D." with the distinctive title " Catherine's Silver Corner ". The company is headquartered in Ano Patissia (68 Ialemou Street & Kokkinou, VAT Number: 099030080, TAX: ID Athens). The online store addresses all internet users who want an immediate update to the products offered by our company with the possibility of purchasing through the E-SHOP through remote onlione ordering always subject to the adequacy of the reserves of the company. These terms are cpmpletely compatible with European and Greek laws while users recognize the right of the company to alter provisions of these terms, as non-legally binding obligations and without affecting finite situations. Users of the website acknowledge that they have read these terms, agree with them and undertake to respect them.

 

PROTECTION OF PERSONAL DETAILS

To effect any transaction in the e-shop of "ATHANASIOS CHANIOTAKIS L.T.D." to order products, the company will request disclosure from you of some of your personal data. When you place an order, we will ask for your full name, address to which we will send the products sold, the number of your phone number (or any other phone number to be used), your e-mail address, etc. and if you choose your payments by credit card that number and date of expiry. Your personal information is disclosed only to the relevant bank (eg credit card number) and deleted from our database immediately following completion of your order, ensuring maximum security level.

 

SECURITY

The website www.e-silvercorner.gr uses SSL Protocol of Piraeus Bank and Alphabank for secure online transactions. In this way all information is encrypted from the credit card so that it can not be read or changed during the transfer over the Internet. The protocol SSL (Secure Sockets Layer), is now the global standard for online certification sites to Web users and encrypting data between network users and network servers (web servers). An encrypted SSL communication requires all information sent between a client and a server to be encrypted by sending software and decrypted by the receiving software, protecting personal information during transmission. Furthermore, all information sent by the protocol SSL is protected by a mechanism that automatically detects if the data has been altered in transit.

 

ORDERING PRODUCTS

Making the request through www.e-silvercorner.gr constitutes a contract of sale at an adjustable distance from the legislative framework of Law 2251/1994 as mended. Concluding a valid order through the e-shop is possible if you are able to do transactions respecting the articles of the Greek civil code providing you are over eighteen years of age and not teleite a guardianship for the award of the contract of sale. Orders can be taken on by representatives of legal entities and the company reserves the right to refuse transactions with questionable entities or persons under court orders.

 

SHIPPING

The www.e-silvercorner.gr online store delivers products to any place in Greece and abroad. Once you order one or more og our products, we process the order and inform you of the exact day of shipment. The delivery time depends on the products and since some may not be readily available, will take 2-3 days longer to reach you.

Deliveries are made with partner comanies courier, daily 09:00 - 17:00. From the moment you order from our online shop schedules are as follows:
Within 2-4 days in Attica
Within 2-6 days in all cities in mainland Greece
Within 2-6 days in the rest of Greece

For orders over 80 euro, you receive FREE DELIVERY on all products throughout Greece

For orders less tha 80 euro, the charge transport is 5 euro for Greece

 

PAYMENT TERMS

In e-silvercorner you can pay in any of the following ways you wish. Details:

1) PAY ON DELIVERY
You can pay by cash on delivery without any other charges.

2) CREDIT CARD
E-silvercorner accepts all major credit cards which are VISA, MASTERCARD and AMERICAN EXPRESS. The clearance of your payment is taken directly by the enviroment of Piraeus Bank and Alphabank. The credit card details are protected by online security system (SSL - 128 bit) which guarantees fully secure transactions. The card details are not stored anywhere except during the control and billing. Thus transactions in e-silvercorner is completely safe.

3)BANK TRANSFER
You can deposit the money orders at one of the following accounts of e-silvercorner:

National Bank of Greece:120/47043638

IBAN : GR77 0110 1200 0000 1204 7043 638

BIC : ETHNGRAA

ATHANASIOS CHANIOTAKIS L.T.D.

Piraeus Bank : 5147-041400-748

IBAN : GR 56 0172 1470 0051 4704 1400 748

BIC: PIRBGRAA

ATHANASIOS CHANIOTAKIS L.T.D.

 

Alphabank: 141 00 2320 003325

IBAN : GR11 0140 1410 1410 0232 0003 325

BIC: CRBAGRAA

ATHANASIOS CHANIOTAKIS L.T.D.

When the deposit has been made, please contact e-silvercorner sending an e-mail to info@e-silvercorner.gr to inform us. Otherwise, you can phone us at 210-2913807 or send us a fax at 2102913830 with the deposit document from the bank.

4)PAYPAL
Through the platform of Paypal. Paypal is an online money transfer service. It is widely used for secure transactions over the Internet. Paypal is safe because the only who knows the details of the credit card is Paypal. The only thing the recipient does is to take the money but not the number of the credit card. Furthermore, all pages are encrypted which means that no one can steal your information.
http://www.paypal.com

5)Collection from our Stores
Once you confirm and pay your order from the online shop, we will contact you to inform you as to the date which your purchase will be available. You can pick up your order at any of the stores Catherine's Silver Corner in Ano Patissia or in the center of Piraeus. The addresses of the shops C.S.C. are:

Catherine's Silver Corner - Ano Patissia: 68 Ialemou street & Kokkinou, 11142, tel: 2102913807

Catherine's Silver Corner Piraeus: 177 Kountouriotou street, 18536, tel: 2104172131

 

PRODUCT RETURNS - CANCELLATION OF ORDER

The company's products before shipping are tested for top quality and packed in the safest possible way. Returns of products purchased from our online store are accepted within 5 days from the date of receipt. In this case they should be in the same condition as received and in the complete original packaging. Moreover, products must be accompanied by all necessary documents confirming the transaction (retail receipt, invoice).

The repayment procedure is as follows:
Send us an e-mail to info@e-silvercorner.gr or contact customer service at 210-2913807 to notify us that you are returtnig merchandise. If the company is liable for the conditions of the goods, then they will be replaced at our cost. Otherwise your money will be credited except for transport costs to your account.
Modification and / or cancellation of orders is possible within a maximum of 2 work days from the order date, and processing og shipment of your order has not begun from our company.
For any change you wish to receive concerning your order, you should contact our company via e-mail at info@e-silvercorner.gr or call at 210-2913807 or send a fax to 2102913830.